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Discussion topic: Sky glass delivery

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Avatar for sergiominei
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This message was authored by: sergiominei

Message posted on ‎15 Apr 2024 01:44 PM

Sky glass delivery

Today the 15th of April 2024 I am supposed to revive my Skyglass, I can't download the my Sky app and I want to know at what point is the delivery, since I haven't heard from you anything about it. 

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Avatar for GD1
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Superuser
This message was authored by: GD1

Message posted on ‎15 Apr 2024 01:48 PM

Re: Sky glass delivery

Posted by a Superuser, not a Sky employee. Find out more

@sergiominei  No one on the forum can tell you where your delivery is as we are all customers here.

 

Is there a reason why you can't download the mysky app?  Have you checked onlinehttps://www.sky.com/ordertracking

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, VM 1 Gig Broadband, Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: TimmyBGood

Message posted on ‎15 Apr 2024 02:13 PM

Re: Sky glass delivery

Posted by a Superuser, not a Sky employee. Find out more

@sergiominei 

 

I believe you should receive tracking information from the courier company Panther independently of any contact with Sky.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
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