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Message posted on ‎21 Jul 2025 07:39 PM

Sky glass- Netflix appears to have been hacked and locked down.

Netflix account has been hacked and locked down. All profiles renamed in a foreign language and locked. Is there anyway of resetting profiles without the required PIN number. Thank you.

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Message posted on ‎21 Jul 2025 07:42 PM

Re: Sky glass- Netflix appears to have been hacked and locked down.

Posted by a Superuser, not a Sky employee. Find out more

Hi @Yammy1 

 

You will need to inform Netflix on the link below 

 

https://help.netflix.com/en/node/111934

 

——————————————————————————
43inch Gen 1 and 55 inch Gen 2 Sky Glass & sky live camera 3 Pucks. Virgin media M500 on hub 5x. Four sky mobile sims.

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Avatar for Jporch316
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Superuser
This message was authored by: Jporch316 Answer

Message posted on ‎21 Jul 2025 07:42 PM

Re: Sky glass- Netflix appears to have been hacked and locked down.

Posted by a Superuser, not a Sky employee. Find out more

Hi @Yammy1 

 

You will need to inform Netflix on the link below 

 

https://help.netflix.com/en/node/111934

 

——————————————————————————
43inch Gen 1 and 55 inch Gen 2 Sky Glass & sky live camera 3 Pucks. Virgin media M500 on hub 5x. Four sky mobile sims.
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Message posted on ‎22 Jul 2025 08:18 AM

Re: Sky glass- Netflix appears to have been hacked and locked down.

Brill, much appreciated.

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Message posted on ‎27 Jul 2025 12:50 PM

Re: Sky glass- Netflix appears to have been hacked and locked down.

All sorted thank you. Had to contact a real person at Netflix to sort. Very easy fix with their assistance 

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