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Discussion topic: Sky glass 30 seconds slower

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This message was authored by ajcurran This message was authored by: ajcurran

Sky glass 30 seconds slower

I was watching england on bbc live at the euros quarter finals. My neighbours were cheering at goals about 30 seconds before it showed on my sky glass. This has happened throughout the euros. I am fuming as i pay a lot of money each month. Why is this happening? I am seriously considering cancelling my whole sky subscription tv and broadband 

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This message was authored by GD1 This message was authored by: GD1

Re: Sky glass 30 seconds slower

Posted by a Superuser, not a Sky employee. Find out more

@ajcurran wrote:

I was watching england on bbc live at the euros quarter finals. My neighbours were cheering at goals about 30 seconds before it showed on my sky glass. This has happened throughout the euros. I am fuming as i pay a lot of money each month. Why is this happening? I am seriously considering cancelling my whole sky subscription tv and broadband 


Thats how streaming works I'm afraid.  

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: Sky glass 30 seconds slower

Posted by a Superuser, not a Sky employee. Find out more

Broadcasting through streaming has a longer delay than broadcasting via DTT or Satellite.



Sky Stream user. Former Sky+ HD and Sky Broadband customer
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This message was authored by Exiled-in-HH This message was authored by: Exiled-in-HH

Re: Sky glass 30 seconds slower

DTT and DSat  are also delayed but the delay is shorter😊

Exiled in HH
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