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Discussion topic: Sky Stream not loading

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This message was authored by: AJ202533

Message posted on ‎02 Sep 2025 08:14 PM

Sky Stream not loading

Sky stream not loading. No wifi issues as able to use smart tv functions. Tried the hard reset (power off and on). Anyone else? Any suggestions?
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Avatar for lettice
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Superuser
This message was authored by: lettice

Message posted on ‎02 Sep 2025 08:55 PM

Re: Sky Stream not loading

Posted by a Superuser, not a Sky employee. Find out more

Follow the advice in this Sky help article, namely the recovery procedure in step 4

 

https://www.sky.com/help/sky-tv/sky-tv-stream/fixing-a-problem-sky-stream/fixing-sky-glass-sky-strea...

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
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