Sky Q Gift… Where is ours?

[82bit]

//Edited to add: I'm a Glass/Stream user. A mod has (unhelpfully) moved this post here for some reason. The point I'm making is Sky recognised the service disruption for satellite customers and gave them a small token as an apology. They did not do anything when they bricked the Glass/Stream devices a few weeks back. 

I see Sky gifted Q customers a Sky Store buy & keep for the service disruption a couple of weeks back. Where is our 'gift' from when Sky bricked all of our devices with a dodgy software update and left us users to sort it out ourselves a couple of months back? Stinks a bit if you ask me...

[lettice]

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@82bit wrote:

I see Sky gifted Q customers a Sky Store buy & keep for the service disruption a couple of weeks back. Where is our 'gift' from when Sky bricked all of our devices with a dodgy software update and left us users to sort it out ourselves a couple of months back? Stinks a bit if you ask me...

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Have moved your post to this ongoing discussion thread.

Read this thread, namely the answered post to find out where to go on your Sky Q box to claim your free gift.

See in your signature you mention Sky Gkass and pucks, assume you have you moved back to Sky Q?

edit:

The Sky Q gift ends at close of play today, so you need to be quick in claiming it.

[Chodley]

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@82bit wrote:

I see Sky gifted Q customers a Sky Store buy & keep for the service disruption a couple of weeks back. Where is our 'gift' from when Sky bricked all of our devices with a dodgy software update and left us users to sort it out ourselves a couple of months back? Stinks a bit if you ask me...

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My Q box was never bricked by a software update. Not sure what you're referring to?

[Daniel0210]

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@82bit wrote:

Where is our 'gift' from when Sky bricked all of our devices with a dodgy software update and left us users to sort it out ourselves a couple of months back? Stinks a bit if you ask me...

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@82bit 

That issue isn't being discussed on this thread. Not sure I remember a dodgy software update affecting lots of customers.,

[mike+simmonds]

Thanks for clarifying with your edit @82bit 

[GD1]

@82bit  Post moved back to where it was in the glass board as it's a seperate question about the Glass outage as previously posted.

[Anonymous]

@82bit Which Glass issue are you talking about? The one with the Prime Video workaround due to the firmware? If so, I'm waiting until it's confirmed as fixed before I speak to Sky for something compensatory as it's been nearly two months since I logged it with them. I won't accept a £20 Sky Store gift either. This issue has been going on longer than the few hours Q was out of action. 

[GD1]

@Anonymous  There was  major outage with Glass in September 2024 with sets not powering up. 

[Chodley]

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@GD1 wrote:

@Anonymous  There was  major outage with Glass in September 2024 with sets not powering up. 

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Aha! Thanks.

[Anonymous]

@GD1 Really? I got away unaffected that time for some reason.