Sky Menu Function Disappeared

[Blimpyboy]

I used to be able to do the following when viewing a channel:- 

Press centre button 

Press Left button, which would then show 2 options of Favourites and All Channels 

And from there Select which of the 2 I wished to scroll through using the up/down 

it now no longer does this? When I press Left - no menu options appear as before.  Has there been a software update which removed this functionality? 
Remote Control firmware version shows 5103.4.2

Build Version QS021.007.00P

thanks for any help 

[Blimpyboy]

Just an update to say I've tried a full reset but this has not resolved the above issue 

[Fothergill1 · Accepted solution]

@Blimpyboy This feature seems to have been removed the latest update as I saw another person posting the same thing and I have just checked my glass and it is the same.

Now the only way that I know of to get to the favourites is to go to the TV guide which defaults to All Channels. Press the up button once and you can select favourites.

[Pam12345]

I have switched my tv on and suddenly i cannot see the full screen.  There is a square black box in top left hand corner.  The home button does not bring up the menu so I am stuck watching a partial screen of the channel that it was last on.  The Hdmi mode seems to have changed but isn't changing to anything else.  Not sure what to do.

[Padam_Padam]

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@Pam12345 wrote:

I have switched my tv on and suddenly i cannot see the full screen.  There is a square black box in top left hand corner.  The home button does not bring up the menu so I am stuck watching a partial screen of the channel that it was last on.  The Hdmi mode seems to have changed but isn't changing to anything else.  Not sure what to do.

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Turn it off at the wall for a couple of minutes then back on. This will reboot the TV & hopefully solve the issue.