Sky Live Camera AP03 Error Code

[Stevo_UK]

Hi, I have a Sky Live camera that has suddenly stopped working. It now shows error code AP03 whenever I try and load a game. I have reset many times and unplugged/checked connections. Any ideas what this error code means and how I can fix it. I have searched online and cannot find any other similar reports.

I have tried to contact Sky direct but cannot get through to the right department whenever I try.  
Thanks in advance. 

[mikealanr]

Hi @Stevo_UK 

When you say reset do you mean powered off at the mains? There is a physical button reset on the camera, which you need a small pin to press. Try this if not already. Failing that you will need to speak to Sky (we are fellow subscribers here on the forum).

Hope you get sorted.

MikeAlanR

[Stevo_UK]

Hi, yes I have used the reset button and it still will not load any apps. I'm guessing I just perhaps need to just call Sky. Tried to avoid doing this as it always takes a very long time to get through. Just wondered if anyone else had this specific error code and resolution.
Thank you for your reply and suggestion.