Sky Has Nerfed The Use of Sky Q Remote

[82bit]

With the latest 30.520 update that has infected both of my Glass TVs this morning, Sky has killed the use of Sky Q remotes. They now don't pair over Bluetooth and are sadly only using IR now - so no voice command using the remote. Deliberate or oversight? 

[Jporch316]

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@82bit wrote:

With the latest 30.520 update that has infected both of my Glass TVs this morning, Sky has killed the use of Sky Q remotes. They now don't pair over Bluetooth and are sadly only using IR now - so no voice command using the remote. Deliberate or oversight? 

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Hi .... have you tried a complete power cycle after the update ? Pull the plug for a few minutes 

[Kenny-J]

May I ask why you are using Q remotes and not the Glass remote?

Kenny

[82bit]

@Jporch316  Yes indeed, several times. No dice. 

[82bit]

@Kenny-J it's a more logical and fully featured remote - actual REW and FF buttons for a start. Just a preference. 

[Mister_Dalek]

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@82bit wrote:

@Kenny-J it's a more logical and fully featured remote - actual REW and FF buttons for a start. Just a preference. 

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The Q remotes have much better build quality too. I had one that lasted 3 years without a single fault. 

I had Sky Stream for less than a year and three remotes failed in that time. 

[Fothergill1]

@82bit My stream puck was updated last night and unfortunately as you say you can no longer pair the Sky Q remote to operate Stream (and Glass as in your case).  It will work in IR mode though which is how I  use mine with my Stream remote as my primary which is connected via bluetooth.