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Discussion topic: Sky Glass

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This message was authored by mannyb This message was authored by: mannyb

Sky Glass

Every time I switch on the Sky glass tv it gives me a message of "please wait ".About ready to cancel Sky as I have tried almost everything.
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This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: Sky Glass

Posted by a Superuser, not a Sky employee. Find out more

Is it connected via WiFi or Ethernet to the internet?

 

Do you have networked standby mode set to ON and overnight power saving set to OFF in the settings? 



Sky Stream user. Former Sky+ HD and Sky Broadband customer
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This message was authored by roger1949 This message was authored by: roger1949

Re: Sky Glass

Get rid now mate,I had 3 TVs in 2 months and almost daily call to sky,I'm out now.do the same asap

This message was authored by Liam1812 This message was authored by: Liam1812

Re: Sky Glass

Absolute garbage tv.. utter blag
mannyb
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This message was authored by mannyb This message was authored by: mannyb

Re: Sky Glass

Since posting I have connected via ethernet but still the problem persists. Network standby is "on" Overnight Power "off" any solutions greatfully received. 

This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: Sky Glass

Posted by a Superuser, not a Sky employee. Find out more

@mannyb wrote:

Since posting I have connected via ethernet but still the problem persists. Network standby is "on" Overnight Power "off" any solutions greatfully received. 


When you switched over to ethernet, did you also disable the WIFI in the settings. If you don't the device will tend to use Wifi rather than ethernet if both are setup.

 

Also, its always worth rebooting the device once disabling the Wifi as well. 

1. Go to Settings
2. Go to System Management
3. Press Select
4. Go to Resets and Updates
5. Press Select
6. Go to Restart Device
7. Press Select.

Note this will take a few minutes to reboot, so expect to see a blank screen for 2 minutes until the Sky logo appears as its starting up.




Sky Stream user. Former Sky+ HD and Sky Broadband customer
Please LIKE any responses you found helpful
Please mark a response as an ANSWER if it has solved your query/issue


NOT a Sky Employee

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