Discussion topic: Sky Glass

This message was authored by Al2soul This message was authored by: Al2soul

Sky Glass

Why is my sky glass crashing on some programmes and not letting me watch all the programmes ?


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This message was authored by mikealanr This message was authored by: mikealanr

Re: Sky Glass

Posted by a Superuser, not a Sky employee. Find out more

Hi @Al2soul 


Not a lot of information to go on there. In what way is it crashing? Have you tried unplugging fromnthe mains for a few minutes? What is your internet speed and how is your glass connected? Is it live TV, on demand or specific apps? 


If you describe your issue as much as you can then community will do its best to assist, but bear in mind we are fellow subscribers.



65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.

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