Sky Glass delivery cancelled by AIT

[Deacon1]

I ordered my Sky Glass TV on 13th September to be delivered on 20th September. I received an email yesterday confirming  the delivery time window and then this morning I was notified that it had been cancelled as Sky have not dispatched the TV to their delivery company AIT. I am very frustrated as Sky accepted my order and said it would be delivered on 20th September and this seems to be a mistake on Sky's behalf which is very disappointing for a new customer. 

[GD1]

@Deacon1  You will need to speak to Sky, the community can't help with this issue.

[Mark39]

@Deacon1 welcome to this customer Community 🙂

You may already be aware that Sky are unlikely to respond to your post here. 

Very disappointing, no doubt I'd give Sky a call to see what they're proposing to do now.

[peter-marlow+1966]

You will need to call sky about this, as we are all fellow customers on here like yourself