Sky Glass TV won’t turn on

[Han4444]

The red light is on at the front but that's the only response to the remote. The TV won't respond to voice command, the remote for anything else , the button on the RHS and motion any more. Changed the batteries and restarted wifi. 

[MarkGoldsmith · Accepted solution]

---

@Han4444 wrote:

The red light is on at the front but that's the only response to the remote. The TV won't respond to voice command, the remote for anything else , the button on the RHS and motion any more. Changed the batteries and restarted wifi. 

---

Have you tried unplugging the TV for a couple of minutes and seeing if that helps?

[Han4444]

And that has done the job! Thank you - completely forgot the first rule of tech stuff: turn it off and on again 😂

[MarkGoldsmith]

---

@Han4444 wrote:

And that has done the job! Thank you - completely forgot the first rule of tech stuff: turn it off and on again 😂

---

No problem - it's quite common for little bugs to occur on Sky glass and Sky stream where a simple unplug for a couple of minutes resolves it.