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20 Sep 2024 08:57 AM
Mine isn't working.
broadband is down as well in our area.
great service sky.
20 Sep 2024 08:58 AM
20 Sep 2024 08:59 AM
20 Sep 2024 08:59 AM
I was having problems this morning. No light or anything.
seen a comment on here from someone call Steve bam. Did what he said and tv is up and running again.
held onto the on button on the side of the tv for what felt like forever but it started up, did an update, had all my playlist still there just had to login to things again like Disney+ but no problems and it's working again.
20 Sep 2024 08:59 AM
Yes, would have been in the dark but for this great instruction - thank you!
20 Sep 2024 08:59 AM
Surely sky should compensate if the fault is coming from their side, I was told sky glass is great and it's the future,well that's a lie,I'm on my second replacement sky glass tv and I'm still having appalling problems,I may go back to getting sky Q,never had a problem.
20 Sep 2024 09:00 AM
I agree with this it would have been useful to be able to view our games consoles, dvd players etc
20 Sep 2024 09:00 AM
Hi if you haven't already tried this, unplug your puk leave for five mins after this time press and hold the reset button the plug the puk back in still holding the reset, you should first see a white light which will then go yellow before going red then flashing between read and green.
Eventually the light reverts to flashing white the extinguished after this my puk came on with the welcome set up screen, hope this helps
20 Sep 2024 09:00 AM
@Truckerman2010 @Thanks for this post! Just tried doing the same and mine is finally on and updating now. Held the power button down for two minutes!
20 Sep 2024 09:00 AM
1 out 2 of mine working, frustrating!!
20 Sep 2024 09:01 AM
It's working now. Thanks.
20 Sep 2024 09:01 AM
Still having issues here and no update or email from Sky to address the topic... any official comment available?
20 Sep 2024 09:01 AM
Rebooted yesterday 7 This morning nothing nothing not even a red light. Will not reboot either. Appalling service
20 Sep 2024 09:01 AM
Nope 2 pucks still not working
20 Sep 2024 09:02 AM
@KevNewMedia I got to step 4 and it worked. It was a rest for the TV. Thanks for this. Free sky for a month?
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