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20 Sep 2024 06:56 AM
Same here, I have no red light just light on side flashing intermittently- been like this since yesterday teatime - I did get a flash of sky logo then but nothing since when I spoke to them last night they said it was nearly fixed - apparently not - I certainly don't feel Sky Go is an acceptable alternative for this length of outage
20 Sep 2024 06:57 AM
my sky glass went down last night and still no further luck this morning. Power cable is all fine and the leds on the right hand side light up but the red button does not appear. Also seems to be an issue with broadband, as I tried to use the fire stick in my bedroom instead for little one to watch, and it won't find it / connect it - even though both are plugged in properly and definitely working in the morning.
I hope sky get on it quick as I don't think my daughter will cope all weekend (the life of internet crazy kids these days!)
20 Sep 2024 06:57 AM
That's done nothing for my tv unfortunately. Over 18 hours now and nothing and naturally Sky couldn't give a *#*! about it...
20 Sep 2024 06:58 AM
Same here. This is a joke
Hope fixed by thr time I get home from work or u will defo be leaving sky after 15years
20 Sep 2024 06:58 AM
exactly same thing with me over 12 hours now. dont think they know what they are doing
20 Sep 2024 07:01 AM
Hope there'll be some form of compensation from SKY, for the inconvenience of having no TV since yesterday tea time! We've only had Sky Glass for 2 weeks, beginning to think it was a big mistake.
20 Sep 2024 07:01 AM
Thanks to Steven BAM. Held power button on side of TV for what felt like an age until the stand by led started flashing. The TV started up, followed the on screen instructions after it updated all the software and it's now working as normal. All play list is still there too, bonus.
Thanks again Steven 🙂 👍
20 Sep 2024 07:02 AM
I have had no Sky Glass since y/day evening and no real updates available on the problem.....??
20 Sep 2024 07:03 AM
I have just tried my Sky Glass this morning and it isnstil not working. I am not happy. It is a lot of money to pay and a service is not working .
What is Sky going to do about it?🤔
20 Sep 2024 07:03 AM
Has there been an actual update on the problem ours have been completely off since yesterday early evening & this morning still nothing but a flashing red light
20 Sep 2024 07:04 AM
Yes same problem here in South Scotland
20 Sep 2024 07:04 AM
Hi our sky glass went off about midnight on has total stayed off , it is not even switching on absolutely nothing
20 Sep 2024 07:05 AM
My Glass hasn't been working since 4pm yesterday. And is still the same now. Like others compensation best be good
20 Sep 2024 07:05 AM
20 Sep 2024 07:06 AM
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