Sky Glads Muffled tv

[Me45]

Sky are as much use a a chocolate teapot 😡 my sky glass tv, the sound has been muffling/ it sound like the tv is under water !! This is a brand new tv and sky can't assist me. Any help ?

[Jporch316]

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@Me45 wrote:

Sky are as much use a a chocolate teapot 😡 my sky glass tv, the sound has been muffling/ it sound like the tv is under water !! This is a brand new tv and sky can't assist me. Any help ?

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If this issue is not resolved following pulling the plug from the wall for a few minutes I would suggest the tv requires replacement if still under warranty . Unfortunately the lines are very busy at the moment with all of the other issues being experienced 

[Exiled-in-HH]

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@Me45 wrote:

Sky are as much use a a chocolate teapot 😡 my sky glass tv, the sound has been muffling/ it sound like the tv is under water !! This is a brand new tv and sky can't assist me. Any help ?

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Was a reason given for lack of assistance?

[roger1949]

As always with Glass I bet they said it was a connection issue

[Exiled-in-HH]

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@roger1949 wrote:

As always with Glass I bet they said it was a connection issue

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That would be assistance ... as long as they say how to overcome connection issue🤔