Sky 31 Day Rolling Contract

[LikeADragon]

Hi, can someone explain to me how this works? I just recently joined Sky and chose the 31 day option instead of the 18 month contract but it looks like I'm not able to cancel my subscription so I don't get charged for another month. 

- How do I cancel?

- Why would I need to give 31 day notice when I'm only joining for one month?

[d2h]

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@LikeADragon wrote:

Hi, can someone explain to me how this works? I just recently joined Sky and chose the 31 day option instead of the 18 month contract but it looks like I'm not able to cancel my subscription so I don't get charged for another month. 

- How do I cancel?

- Why would I need to give 31 day notice when I'm only joining for one month?

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@LikeADragon 

It is ridiculous but they require you to call them. It is advertised as a simple process and one that every other online/streaming service allows with a few clicks or taps. 

One can only presume it's a way of hoping that it puts people off doing it and they keep the subscription rolling. But that would be a cynical view...

[Laing1]

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@LikeADragon wrote:

Hi, can someone explain to me how this works? I just recently joined Sky and chose the 31 day option instead of the 18 month contract but it looks like I'm not able to cancel my subscription so I don't get charged for another month. 

- How do I cancel?

- Why would I need to give 31 day notice when I'm only joining for one month?

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@LikeADragon because it's a 31 day rolling contract so after 31 days it rolls onto another 31 days and so on untill you contact Sky to cancel

Its the same on any Sky product with Q or Sky + after your initial 18 moth contract the subscription continues on a 31 day rolling contract until you cancel it.

It will all be in the T&C's

[LikeADragon]

So if I call Sky now, will I be charged for another month or can I just get the month as intended?

[SKY1992bf · Accepted solution]

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@LikeADragon wrote:

So if I call Sky now, will I be charged for another month or can I just get the month as intended?

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@LikeADragon  you will be charged 

to have avoided paying a second month you needed to have phone sky to cancel immediately after placing the order 

[LikeADragon]

Oh! That makes sense, and will definitely be doing that then. Cheers, SKY1992bf