Discussion topic: Signed into Netflix with wrong email.

This message was authored by: SamGo · ‎19 Jun 2023

I've signed into Netflix on my new sky stream with the wrong email. Instead of using an account they was connected to my sky Q I've set up a new one and used my email address instead of my daughters whose Netflix it is

This message was authored by: SKY1992bf · ‎19 Jun 2023

@SamGo You need to contact Netflix directly and get them to unlink the account, then you can link the correct account

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as suchmy setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime videoPlease note: I only provide help on the main forums and not via PM~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others
If you would like to post a “Send Your Thanks to Sky” message please click Here

This message was authored by: Tim+Adams · ‎19 Jun 2023

Hi @SamGo

You'll need to get your daughter to contact Netflix to get them to unlink her account from your Sky account.

Thanks,

Tim

Sky Glass with Sky Live, Sky Stream & Sky Protect - FTTP 2Gbps

Discussion topic: Signed into Netflix with wrong email.

Signed into Netflix with wrong email.

All Replies

Re: Signed into Netflix with wrong email.

Re: Signed into Netflix with wrong email.

Was this discussion not helpful?

Search Sky Community

Start a new discussion