Sharing screen from iPhone or iPad to my Sky Glass

[Jo338]

Just got new sky glass (2) and want to be able to share screen (or cast) from iPhone to TV. It looks to go through the process and produces a code to put into phone. But when we enter the code on phone (we've tried 2 phones and an iPad) nothing happens. 
we've switched on and off, rebooted etc. 

Moderator note: subject of thread updated to better reflect the conversation

[CoffeeDrinker]

@Jo338 You shouldn't need a code to AirPlay from your phone to your Glass TV, assuming both devices are on the same WiFi network.

On your iPhone's Home Screen, swipe down from the top right hand corner to reveal Control Center. On here should be the Screen Mirroring button:

Your should then get a list of devices you can AirPlay to, one of which should be your Sky Glass TV.

Assuming this works you should be able to use AirPlay within individuals apps such as Music, Podcasts etc.

[Jo338]

Sadly that doesn't work. When we press the screen mirroring and select the TV it brings up a code (looks like this can be set so you only do it once). But entering the code does nothing....

[Jporch316]

@Jo338 

Maybe try an app refresh (in the settings) also check your airplay settings on your phone and you are on the newest Apple software update 

also worth rebooting you iPhone 

press and quickly release the volume up button

press and quickly release the volume down button 

press and hold the side button until the phone switches off and you see the Apple logo 

nb the app refresh can take a few hours to complete in the background

[Touc82]

Hi I have recieved my gen 2 65" today and I'm going through it all and I have the exact same issue. My iOS devices are seeing the Glass but when you go to connect the code just doesn't work. 

[Touc82]

Just to confirm i can select Airplay when the Glass is doing something else etc and it then brings the code up. This means it's talking to each other 

[Jamesey1]

Hi, 

recently got my new sky glass gen 2 today and trying to set up in the home app on IPhone and everytime I add it it always fails, it doesn't allow me to screen mirror from my iPhone or airplay any music, I've made sure devices are connected to same network etc multiple restarts and still having no luck. When trying to screen mirror I enter the code as shown on the sky glass and my my just doesn't seem to do anything I have to keep re entering the code multiple times, is this a sky glass issue or an iPhone issue? Thanks! 

[Jporch316]

Hi @Jamesey1 

@second thread I've seen for this issue in the past few days 

mine is working fine on my gen 2 although I've had mine since February 

I have raised in the closed forum for more information 

[Jporch316]

@lettice 

can you merge this thread with the one below please 

https://helpforum.sky.com/t5/Sky-Glass-Live/Sharing-screen-from-iPhone-to-sky-glass/td-p/5101961 

[lettice]

---

@Jporch316 wrote:

@lettice 

can you merge this thread with the one below please 

https://helpforum.sky.com/t5/Sky-Glass-Live/Sharing-screen-from-iPhone-to-sky-glass/td-p/5101961 

---

done

[KevNewMedia]

Morning Everyone

Thank you for bringing this problem to our attention, and thank you for tagging us @Jporch316 

For those who are impacted by this, can you confirm what iOS version you are running on your devices?

I'm going to mark this post as the current answer, so that everyone has the most up-to-date information.

[Touc82]

iPhone 15 Pro iOS 26.0.1

ipad Air iPadOS 17.7.10

[KevNewMedia · Accepted solution]

Hi @Jo338 @Touc82 @Jamesey1 

Our support teams have been investigating this problem and have asked if you could try the following and if it's still problematic, provide the information below please?

1. Reset the paired devices within the Airplay app (under Airplay and HomeKit Settings > Reset Paired Devices) and re-attempt the pairing journey.
2. Restart your Apple device.
3. Restart your router.
4. Try the service again and if it doesn't work, can you provide the date and time that you've re-tried, as that will help us look at the logs.
5. Can you let us know if the above steps worked as well, please?

I'm going to mark this post as the current answer, so that everyone has the most up-to-date information.

[SimonRu]

I have the exact same issue. It keeps asking for the code after I submit it. Sky glass. I have factory reset my sky glass, reset my router,  reset paired devices, updated software and have the latest IOS 26.01. Very frustrating. Any help is greatly appreciated.

[SimonRu]

Exact time and date of attempt is 18:12 on 3/10/25. Many thanks.