Screen on Glass gone completely green suddenly.

[Santa21]

Hey! Just wondering if anyone's had this issue with their Sky Glass. My 4 tear old was watching Peppa Pig haha, was all fine, I paused it and when pressed play again, the entire screen was just green, like when you do one of those funny green filters over photos. Tried YouTube, Netflix, Disney, all the same green. Turned on and off and the issue is still there. Has never happened before so I'm not sure what do even do. Wish I could add a photo with it, the screen is just bright green, can still see what's going on, but it's like a bright green filter over it 

[Padam_Padam · Accepted solution]

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@Santa21 wrote:

Hey! Just wondering if anyone's had this issue with their Sky Glass. My 4 tear old was watching Peppa Pig haha, was all fine, I paused it and when pressed play again, the entire screen was just green, like when you do one of those funny green filters over photos. Tried YouTube, Netflix, Disney, all the same green. Turned on and off and the issue is still there. Has never happened before so I'm not sure what do even do. Wish I could add a photo with it, the screen is just bright green, can still see what's going on, but it's like a bright green filter over it 

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Turn it off at the wall for 10 minutes then power it back on and allow it to reboot. If it's still green then you'll need to ring Sky for further troubleshooting and potential replacement if you're still within your 2 year warranty period.