0

Discussion topic: Rubbish

Reply
This message was authored by David434 This message was authored by: David434

Rubbish

Sky glass rubbish I pay good money for a service that is not very good so I will be contacting sky to cancel it all 

Reply

All Replies

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Rubbish

Posted by a Superuser, not a Sky employee. Find out more

@David434 

 

Within the cooling off period you can do so: after the first month you'll need a more comprehensive argument than 'rubbish'

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
David434
Topic Author
This message was authored by David434 This message was authored by: David434

Re: Rubbish

No fit for purpose 

This message was authored by mikealanr This message was authored by: mikealanr

Re: Rubbish

Posted by a Superuser, not a Sky employee. Find out more

Hi @David434 

 

I have 4 pucks and a 65" Glass and have had it 3 years. It works far better than Q ever did for me. Unless you tell us what you need help with, the community cant help you.

 

What exactly is the issue. Appreciate you are likely frustrated, but we are fellow customers not Sky. We aren't here to argue, but you need to give us a clue!

 

MikeAlanR

---
65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
This message was authored by curmudge0n This message was authored by: curmudge0n

Re: Rubbish

Totally agree.  Sky glass has to be the worst consumer entertainment product I have ever tried to used.

Good luck contacting sky

When I go to the  page with the form to submit an issue
https://www.sky.com/help/forms/complaints-roi

I get


Page Not Found

The address may be incorrect, or the page may have moved.

Click here to return to the help homepage.

This message was authored by GD1 This message was authored by: GD1

Re: Rubbish

Posted by a Superuser, not a Sky employee. Find out more

@curmudge0n  Whether if you have the falg set to Eir or UK the link is the same https://www.sky.com/help/articles/how-to-make-a-complaint

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


This message was authored by curmudge0n This message was authored by: curmudge0n

Re: Rubbish

Thanks I tried that but get the same result on the UK page

https://www.sky.com/help/forms/complaints

 

 

This message was authored by mikealanr This message was authored by: mikealanr

Re: Rubbish

Posted by a Superuser, not a Sky employee. Find out more

Hi @curmudge0n 

 

Odd it's working for me on mobile and laptop.

 

MikeAlanR

---
65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
This message was authored by Mark39 This message was authored by: Mark39

Re: Rubbish

Posted by a Superuser, not a Sky employee. Find out more

@David434 wrote:

No fit for purpose 


That won't work either. The number of customers with correctly functioning Glass  TVs would render that an ineffective argument too.

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

New Discussion