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Discussion topic: Rolled back software issue

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Deedee36
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This message was authored by Deedee36 This message was authored by: Deedee36

Re: Rolled back software issue

Posted by a Superuser, not a Sky employee. Find out more

@Fothergill1  Nothing that I've noticed so far 

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“Trying to help improve sky glass”
This message was authored by Fothergill1 This message was authored by: Fothergill1

Re: Rolled back software issue

Posted by a Superuser, not a Sky employee. Find out more

@Deedee36 Hopefully it will improve the general stability of the platform.  Mine has been fine for ages so I just hope it doesn't destabilise it.

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This message was authored by Stuartwoo This message was authored by: Stuartwoo

Re: Rolled back software issue

Since the the roll back I have had awful download speeds via ether etc but fine on WiFi. My Netflix speed checker with showing a speed of 89mbps via Ethernet but a speed of 389mbps via wifi

This message was authored by Tim+Adams This message was authored by: Tim+Adams

Re: Rolled back software issue

Posted by a Superuser, not a Sky employee. Find out more

Hi @Stuartwoo 

 

That's not an issue, the ethernet port is only 100Mbps on Stream / Glass so around 89mbps is perfect for the service and far exceeds the recommended speeds needed.

 

The WiFi is faster but ethernet is much more reliable for streaming.


Thanks,

Tim

Sky Glass with Sky Live, Sky Stream & Sky Protect - FTTP 2Gbps
This message was authored by Stuartwoo This message was authored by: Stuartwoo

Re: Rolled back software issue

I have had multiple pictures freezes and looping when connected via ethernet, but have had no problems with WiFi.

 

500mbps ee full fibre

 

 

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