Discussion topic: Return defective sky glass remote which has been replaced
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Message posted on 07 Aug 2024 12:11 PM
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Return defective sky glass remote which has been replaced
Hello, i would like to return a defective sky glass remote. Or should i just dispose of it myself? Seems a waste. Please advise.
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Message posted on 07 Aug 2024 12:49 PM
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Re: Return defective sky glass remote which has been replaced
@SKY8QNVE wrote:Hello, i would like to return a defective sky glass remote. Or should i just dispose of it myself? Seems a waste. Please advise.
You can print off a free Royal Mail returns label and return such items to Sky for recycling by following the instructions here:
https://www.sky.com/help/articles/recycle-sky-equipment
Message posted on 07 Aug 2024 12:52 PM - last edited: 07 Aug 2024 12:55 PM
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Re: Return defective sky glass remote which has been replaced
@SKY8QNVE Sky do not request the return of a faulty remote so you can just dispose of it yourself.
If you try the following you might even get it working again so you would have a spare: Hold the remote at each ends and giving it a gentle twist as though you were wringing out a cloth. Even though it sounds an unlikely solution it has got many faulty remotes working again (including my own on 2 occasions).
If my post has solved your issue please mark as an "Answer"
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