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Discussion topic: Reset

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Avatar for RominaRezes
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This message was authored by: RominaRezes

Message posted on ‎08 Sep 2024 11:46 AM

Reset

hello, I've been trying to activate my sky glass for 4 days, I called and spoke with a young lady who told me to do a hard reset. I can't even see the amber and green light, it just flashes red, is it faulty or what can I do?

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Avatar for roger1949
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This message was authored by: roger1949

Message posted on ‎08 Sep 2024 10:30 PM

Re: Reset

Get rid now,TVs are unreliable junk.

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Superuser
This message was authored by: mikealanr

Message posted on ‎09 Sep 2024 05:52 PM

Re: Reset

Posted by a Superuser, not a Sky employee. Find out more

In your opinion @roger1949. For balance, I've had a Glass TV and 4 pucks and had far less issues than I did with Sky Q! I understand you have had issues, but maybe trying to help might be more useful to the OP!

 

@RominaRezes see step 4 here: https://www.sky.com/help/articles/power-issue-help-sky-glass if you are still having issues we can escalate your post to Sky and get someone to reach out.

 

MikeAlanR

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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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