Remote

[Leesky2]

Hi, my batteries have leaked again in my remote and it is now not working correctly.

[Leesky2]

Hello, is there anyone available to help with ordering a new remote.

[Jporch316]

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@Leesky2 wrote:
Hello, is there anyone available to help with ordering a new remote.

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To order a new remote under warranty use the following link 

Replace remote

https://www.sky.com/help/forms/streaming-tv-remote

[mikealanr · Accepted solution]

Hi @Leesky2 

This is a customer helps customer forum. If the batteries were not the ones included in the remote, this would be accidental damage and you would need to buy a remote from Amazon. See: https://www.sky.com/help/articles/damaged-or-lost-sky-glass-remote

If the batteries were the ones that the remote shipped with, you should be covered by warranty. You can order a replacement here: https://www.sky.com/help/forms/streaming-tv-remote

Or you can call Sky customer service.

MikeAlanR