Remote control

[Jordy3]

Hi. Living in a small flat. When mrs uses remote in bedroom for the puck, it turns glass over in living room. Just set it up today. I thought it was multi room. Any idea how to stop this happening please. Driving us mad

[mikealanr]

Hi @Jordy3 

I would disconnected both remotes and re-pair them to ensure they are using Bluetooth and not IR. 

Press and hold 7 and 9 together for 3 seconds.

Press and hold 1 and 3 together for 3 seconds.

Wait until you see the 'Your remote is now connected' message and select Continue.

However, I would unpair (do 7 and 9) first on both remotes, rather than one at a time if that makes sense.

https://www.sky.com/help/articles/remote-control-help-sky-glass

MikeAlanR