Hi @Jordy3
I would disconnected both remotes and re-pair them to ensure they are using Bluetooth and not IR.
Press and hold 7 and 9 together for 3 seconds.
Press and hold 1 and 3 together for 3 seconds.
Wait until you see the 'Your remote is now connected' message and select Continue.
However, I would unpair (do 7 and 9) first on both remotes, rather than one at a time if that makes sense.
https://www.sky.com/help/articles/remote-control-help-sky-glass
MikeAlanR
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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
