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Discussion topic: Power cable missing

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This message was authored by Yasmin3 This message was authored by: Yasmin3

Power cable missing

Hi i setup my sky glass today but found no

power cable in box

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This message was authored by Dazzasky This message was authored by: Dazzasky

Re: Power cable missing

Posted by a Superuser, not a Sky employee. Find out more

@Yasmin3 wrote:

Hi i setup my sky glass today but found no

power cable in box


I have escalated your post to Sky so keep an eye out for a message from them @Yasmin3 

This message was authored by Addie15 This message was authored by: Addie15

Re: Power cable missing

Posted by a Sky employee

Hi there! Thank you for escalating this. We have sent an invite to Yasmin3.

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Power cable missing

Posted by a Superuser, not a Sky employee. Find out more

@Yasmin3 

 

For reference: a Glass television uses a standard 'figure-8' (IEC C7) plug for power: widely available online in assorted colours and lengths.

 

c7_iec.jpg

 

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by Addie15 This message was authored by: Addie15

Re: Power cable missing

Posted by a Sky employee

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.

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