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Discussion topic: Playlist programmes being removed before I have finished watching

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This message was authored by skyblueblaze This message was authored by: skyblueblaze

Playlist programmes being removed before I have finished watching

I am a big fan of sport so I have added into my playlist live NFL, EFL and NCAA games. The problem I have is I don't get to watch them in one sitting, so often I have to stop a program with 15 to 20 mins to go. When I come back the game has disappeared from my continue watching list and isn't available in my play list. I guess sky thinks the program is finished and deletes it. How do I stop this happening and how do I get the programs back?

 

Any suggestions welcome 

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This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: Playlist programmes being removed before I have finished watching

Posted by a Superuser, not a Sky employee. Find out more

@skyblueblaze wrote:

I am a big fan of sport so I have added into my playlist live NFL, EFL and NCAA games. The problem I have is I don't get to watch them in one sitting, so often I have to stop a program with 15 to 20 mins to go. When I come back the game has disappeared from my continue watching list and isn't available in my play list. I guess sky thinks the program is finished and deletes it. How do I stop this happening and how do I get the programs back?

 

Any suggestions welcome 


You may no control over it. Some sports/shows may only be available to watch live as Sky may not have the legal rights to take a cloud recording. In situations where a cloud recording can be taken it's possible Sky can only keep the recording for a limited amount of time before it will expire and be deleted.

Sky Stream and Sky Broadband customer

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