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Discussion topic: Playlist entries keep disappearing

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This message was authored by: PaulBrant

Message posted on ‎23 Jul 2025 08:12 AM

Playlist entries keep disappearing

All my playlist entries have been deleted. Have tried reset and full factory reset but still missing on Sky Glass and all pucks. Re-added entries and they had all gone again next morning.

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This message was authored by: Jporch316

Message posted on ‎23 Jul 2025 10:34 AM

Re: Playlist entries keep disappearing

Posted by a Superuser, not a Sky employee. Find out more

@PaulBrant 

 

Would you like me to escalate your post to the sky online community support team ?

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43inch Gen 1 and 55 inch Gen 2 Sky Glass & sky live camera 3 Pucks. Virgin media M500 on hub 5x. Four sky mobile sims.
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