Hi @Sue1121
Paramount is a separate entity to Sky your sky creditials won't work. If you have Sky cinema you can register for paramount plus as outlined here& https://www.sky.com/help/articles/using-paramount-plus
If you have forgotten your password see: https://help.paramountplus.com/s/article/PD-How-do-I-recover-or-reset-my-Paramount-password
Can you logon to paramount on other devices ok?
MikeAlanR
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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
