25 Aug 2024 09:55 AM
Our sky glass has been smashed
25 Aug 2024 10:10 AM - last edited: 25 Aug 2024 10:57 AM
Posted by a Superuser, not a Sky employee. Find out moreIf you want to purchase a replacement give Sky a call, but note that if you bought your current Glass on credit, you'll have to continue those payments as well until the outstanding amount is paid off.
Your home insurance might cover you for accidental damage.
25 Aug 2024 10:25 AM - last edited: 25 Aug 2024 10:26 AM
@Caroline83 Do you have Sky Protect insurance?
25 Aug 2024 10:52 AM
Posted by a Superuser, not a Sky employee. Find out more
The Glass finance is a purchase loan repayment, not rental or HP, and doesn't include any insurance provision. As indicated above, you are still responsible for making the rest of the payments or clearing the balance as a lump sum, irrespective of the status of the television set itself.
If the content subscription is on a monthly basis or has reached the end of its minimum term then you can give notice to cancel that element of the monthly payments.
26 Aug 2024 10:26 AM
Is this a question or just letting us know,what happened?