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Discussion topic: New glass tv stand

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Avatar for Sonia14
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This message was authored by: Sonia14

Message posted on ‎10 Nov 2024 01:12 PM

New glass tv stand

I had a replacement glass tv delivered yesterday because the other one was faulty.

when they delivered the new one they used the old stand to my new tv but it's a different white to the tv should they have put my new tv stand on .

Sonia 

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Avatar for SKY1992bf
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Superuser
This message was authored by: SKY1992bf

Message posted on ‎10 Nov 2024 01:30 PM

Re: New glass tv stand

Posted by a Superuser, not a Sky employee. Find out more

@Sonia14  did you ask them to? I don't believe there is a contractual obligation to put the new stand on 


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Please note: I am just a sky customer not a employee - posts from sky employees (aka community team) are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
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This message was authored by: Sonia14

Message posted on ‎10 Nov 2024 01:31 PM

Re: New glass tv stand

I asked but it said it would be fine but it's not it's a different white now .

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Superuser
This message was authored by: SKY1992bf

Message posted on ‎10 Nov 2024 01:37 PM

Re: New glass tv stand

Posted by a Superuser, not a Sky employee. Find out more

@Sonia14  as you ask then the only thing you can do is put a formal complaint if you wish 

 

https://www.sky.com/help/articles/how-to-make-a-complaint


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees (aka community team) are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others

If you would like to post a “Send Your Thanks to Sky” message please click Here
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