10 Nov 2024 01:12 PM
I had a replacement glass tv delivered yesterday because the other one was faulty.
when they delivered the new one they used the old stand to my new tv but it's a different white to the tv should they have put my new tv stand on .
Sonia
10 Nov 2024 01:30 PM
Posted by a Superuser, not a Sky employee. Find out more@Sonia14 did you ask them to? I don't believe there is a contractual obligation to put the new stand on
10 Nov 2024 01:31 PM
I asked but it said it would be fine but it's not it's a different white now .
10 Nov 2024 01:37 PM
Posted by a Superuser, not a Sky employee. Find out more@Sonia14 as you ask then the only thing you can do is put a formal complaint if you wish
https://www.sky.com/help/articles/how-to-make-a-complaint