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This discussion topic has been answered Discussion topic: New Customer Sky Stream back to Q

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Avatar for HouseofC
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This message was authored by: HouseofC

Message posted on ‎30 Sep 2024 12:20 PM

New Customer Sky Stream back to Q

Hi there,

 

I literally just got Stream and I hate the user interface and the functionalty is worse than Q (I loved Q) Is there a way to alter my package and go back to Q which I used to have a couple of years ago? 

 

 

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Message posted on ‎30 Sep 2024 12:56 PM

Re: New Customer Sky Stream back to Q

Posted by a Superuser, not a Sky employee. Find out more

@HouseofC 

 

You will need to call Sky (we are fellow subscribers here). They will have to terminate you Stream account and order Q and they could be a wait depending on installer availablity etc.

 

MikeAlanR

---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.

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Avatar for mikealanr
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Superuser
This message was authored by: mikealanr Answer

Message posted on ‎30 Sep 2024 12:56 PM

Re: New Customer Sky Stream back to Q

Posted by a Superuser, not a Sky employee. Find out more

@HouseofC 

 

You will need to call Sky (we are fellow subscribers here). They will have to terminate you Stream account and order Q and they could be a wait depending on installer availablity etc.

 

MikeAlanR

---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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