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This discussion topic has been answered Discussion topic: New 55" Sky Glass. No Enhanced Experience option

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This message was authored by: SpaceBadger

New 55" Sky Glass. No Enhanced Experience option

We've has the set for just over a week.  Working ok, but...

 

There is no Enhanced Experience option.

 

Fully setup and working otherwise, cat5e cable straight into the router.

 

Any suggestions??


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This message was authored by: TimmyBGood Answer

Re: New 55" Sky Glass. No Enhanced Experience option

Posted by a Superuser, not a Sky employee. Find out more

@SpaceBadger 

 

The typically confused SkyOS UI has two 'enhanced' options.

 

'Glance Motion' (horrible name) is described here:

 

https://www.sky.com/help/articles/sky-glass-tv-turning-on-off-glance-motion-technology 

 

'Auto Enhance' is described here:

 

https://www.sky.com/help/articles/picture-and-sound-settings-sky-glass 

 

 

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

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This message was authored by: peter-marlow+1966

Re: New 55" Sky Glass. No Enhanced Experience option

Posted by a Superuser, not a Sky employee. Find out more

You can set it up in the settings on the tv, as you did not choose it when you originally setup the tv the same way that you  can turn them off, things like the tv will turn on when you walk in the  room

P c marlow
This message was authored by: TimmyBGood Answer

Re: New 55" Sky Glass. No Enhanced Experience option

Posted by a Superuser, not a Sky employee. Find out more

@SpaceBadger 

 

The typically confused SkyOS UI has two 'enhanced' options.

 

'Glance Motion' (horrible name) is described here:

 

https://www.sky.com/help/articles/sky-glass-tv-turning-on-off-glance-motion-technology 

 

'Auto Enhance' is described here:

 

https://www.sky.com/help/articles/picture-and-sound-settings-sky-glass 

 

 

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

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This message was authored by: SpaceBadger

Re: New 55" Sky Glass. No Enhanced Experience option

Sorry, but there are no options in setup.

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This message was authored by: SpaceBadger

Re: New 55" Sky Glass. No Enhanced Experience option

This message was authored by: BenJoBanjo

Re: New 55" Sky Glass. No Enhanced Experience option


@SpaceBadger wrote:

https://www.sky.com/help/articles/sky-glass-tv-turning-on-off-glance-motion-technology

 

These settings do not appear in the settings menu


Do you have a Sky Glass Air TV? Or a Glass Gen2 TV?

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This message was authored by: SpaceBadger

Re: New 55" Sky Glass. No Enhanced Experience option

Brand new (about 2 weeks old) Gen 2 Sky Glass 55"

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