Netflix

[AlyK1]

I have upgraded my Netflix on sky account to the standard.  I was originally using my sons account but this is now no longer allowed.  So I have never logged in under my own details.

How do I now log into my own Netflix on sky glass?  It is asking me to sign up but it is already on my sky account ?  But the TV doesnt recognise this ??

Any ideas ??

[oldfella]

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@AlyK1 wrote:

I have upgraded my Netflix on sky account to the standard.  I was originally using my sons account but this is now no longer allowed.  So I have never logged in under my own details.

How do I now log into my own Netflix on sky glass?  It is asking me to sign up but it is already on my sky account ?  But the TV doesnt recognise this ??

Any ideas ??

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Hi @AlyK1 

If you have activated your Sky Netflix then all you need to do is sign in with your details.

See help

https://www.sky.com/help/articles/apps-on-sky-q-and-glass-netflix

[AlyK1]

I have tried that but then it wants to connect with SKY and then it says it has a problem and to restart ... each time I restart I have the same error message ??