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Avatar for Bing+09
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Message posted on ‎17 Jan 2024 07:18 PM

Netflix subscription

Hi I have recently joined sky glass and have the sky ultimate package with Netflix, I have noticed on my bill that I pay for the ultimate package but then I pay an extra £4 for Netflix separately. So does that mean that I am paying twice for Netflix? Can I remove the Netflix subscription and still keep my Netflix account as part of the ultimate package? Would appreciate any help or advice that can be given. Thank you
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Avatar for mikealanr
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Message posted on ‎17 Jan 2024 08:53 PM - last edited: ‎17 Jan 2024 08:54 PM

Re: Netflix subscription

Posted by a Superuser, not a Sky employee. Find out more

Hi @Bing+09 

 

Netflix with ads is included with your sky subscription, the extra £4 is for netflix standard. Netflix primum is £8 extra.

 

See here for what you get with each tier: https://help.netflix.com/en/node/24926

 

You can upgrade / downgrade via the my sky app or on the website.

 

MikeAlanR

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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer.

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Avatar for mikealanr
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This message was authored by: mikealanr Answer

Message posted on ‎17 Jan 2024 08:53 PM - last edited: ‎17 Jan 2024 08:54 PM

Re: Netflix subscription

Posted by a Superuser, not a Sky employee. Find out more

Hi @Bing+09 

 

Netflix with ads is included with your sky subscription, the extra £4 is for netflix standard. Netflix primum is £8 extra.

 

See here for what you get with each tier: https://help.netflix.com/en/node/24926

 

You can upgrade / downgrade via the my sky app or on the website.

 

MikeAlanR

---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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Message posted on ‎17 Jan 2024 09:11 PM

Re: Netflix subscription

Posted by a Superuser, not a Sky employee. Find out more

Just to add to the info provided by @mikealanr 

 

The online link to change the Netflix package (and the various prices) is this one https://www.sky.com/mysky/tv

 

 

 

 

 

 

Sky Stream and Sky Broadband customer

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