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Discussion topic: Need Help
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This message was authored by: MJB847
Message posted on 14 Jun 2025 09:33 PM
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Need Help
Says my connection is excellent but can't watch TV
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This message was authored by: Anonymous
Message posted on 14 Jun 2025 09:35 PM
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Re: Need Help
@MJB847 Which platform is this? Glass? Stream? Q?
This message was authored by: Jporch316
Posted by a Superuser, not a Sky employee.
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Message posted on 14 Jun 2025 11:01 PM
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Re: Need Help
@MJB847 wrote:Says my connection is excellent but can't watch TV
Hi
try pulling the plug for a few minutes on the tv and the router - report back if still an issue
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43inch Gen 1 and 55 inch Gen 2 Sky Glass & sky live camera 3 Pucks. Virgin media M500 on hub 5x. Four sky mobile sims.
43inch Gen 1 and 55 inch Gen 2 Sky Glass & sky live camera 3 Pucks. Virgin media M500 on hub 5x. Four sky mobile sims.
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