My5 App Problems on Sky Glass/Stream

[DDM22]

Email sent…
Lets hope there's a solution 🤞

[Kay69]

Having same problem on sky streaming, tried refreshing app and restarting. Anyone else having problems with ELLIS ep 2 . 

[SimonBalme]

We have the same issue on Sky Glass and  Puck.

[DDM22]

Reply received. Hope this clarifies for others experiencing the same issues:

“There is currently an issue with accessing the My5 App on Sky Stream and Glass at the moment. Our support teams are working on resolving this issue. You should still be able to access this App on another device in the meantime.”

…

[Jporch316]

See my reply above ☝️ 

[Jasongren1]

Same here

[Kay69]

There is currently an issue with accessing the My5 App on Sky Stream and
Glass at the moment. Our support teams are working on resolving this
issue. You should still be able to access this App on another device in
the meantime.
?
Many thanks again for your e-mail.

[Serenity2]

Hope this issue will soon be resolved. FortunatelyI can access My5 on my Android tablet