Discussion topic: My sky puck box

This message was authored by: Antsmall70 · ‎04 May 2024

Good morning

my sky box is not working

This message was authored by: MarkGoldsmith · ‎04 May 2024

@Antsmall70 Have you tried unplugging it for a couple of minutes?

if that doesn't work you will need to give us more information by what "not working" means so that the community can offer other suggestions.

Sky Stream user. Former Sky+ HD and Sky Broadband customer

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This message was authored by: mikealanr · ‎04 May 2024

Hi @Antsmall70

The community will need a bit more information than 'its not working'. In what way isn't it working? Is there any error messages? Have you tried a reboot? How is it connected to the internet (WiFi / ethernet) etc.

We will then do our best to assist.

MikeAlanR

---
65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.

Discussion topic: My sky puck box

My sky puck box

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