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Discussion topic: My sky glass tv isn’t working properly

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This message was authored by Leona2 This message was authored by: Leona2

My sky glass tv isn’t working properly

My sky glass tv is going all different colours and freezing at times 

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This message was authored by Fothergill1 This message was authored by: Fothergill1

Re: My sky glass tv isn’t working properly

Posted by a Superuser, not a Sky employee. Find out more

@Leona2 Try rebooting the system as this will often resolve issues. Switch off your Glass or Stream puck at the plug socket and wait for a minute before switching it on again.  It will take about a minute to reboot.

 

If the issue persists phone Sky for further troubleshooting.

 

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