@Catherine187
You can replace it by purchasing another, or attempt a repair (apart from screen damage) through the appointed Sky partner. Whatever happens you'll still need to pay any outstanding loan off, either at the existing monthly rate or as a lump sum: the television set is not rented or on HP.
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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
