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Discussion topic: Has anyone seen this? Red vertical bars appeared on SkyGlass.

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This message was authored by: Fayre16

Has anyone seen this? Red vertical bars appeared on SkyGlass.

I've attached a photo to show the issue. I'm almost certain this is a TCON fault, but others have reported OS issues leading to similar problems.  

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This message was authored by: Fayre16

Re: Has anyone seen this? Red vertical bars appeared on SkyGlass.

1000019186.jpg

This message was authored by: Fothergill1

Re: Has anyone seen this? Red vertical bars appeared on SkyGlass.

Posted by a Superuser, not a Sky employee. Find out more

@Fayre16 About 18 months ago I had a similar issue but looking at the photo you have provided it was nowhere near as bad as the issue you have.

 

A standard reboot didn't help so I left my Glass TV unplugged overnight.  In the morning when I plugged it back in the problem had gone and luckily it never returned.  Give this a try and it if doesn't help contact Sky for more troubleshooting and if necessary a replacement Glass TV (assuming it is still within the 24 month warranty).

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