@Reece252 wrote:
My sky glass screen is blacked out but there is still sound, still isn’t working after a reset
If you've done the obvious troubleshooting and it's still not working then you'll need to ring Sky. It sounds like the backlight may have failed.
If you are still within the 2 year warranty period then they should swap the TV. If you are outwith the warranty period then you'll be liable for the cost of replacing the TV.
