My sky glass keeps on stopping and won't play the programme requested

[Kristofferkeeve]

Mt sky glass won't play the programmes on continue watching, it then turns off or wants to play something random. This happens almost every day and I'm fed up with it and how my television works. I want to cancel my contract unless something gets sorted out

[Jporch316]

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@Kristofferkeeve wrote:
Mt sky glass won't play the programmes on continue watching, it then turns off or wants to play something random. This happens almost every day and I'm fed up with it and how my television works. I want to cancel my contract unless something gets sorted out

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Have you tried a restart from the settings or pulling the plug for a few minutes ?

hiw fast is your internet connection ? What speed is your glass receiving ? You can find this by opening the Netflix app... selecting get help and running the network check