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Discussion topic: My microphone on my tv doesn’t work

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This message was authored by K_25 This message was authored by: K_25

My microphone on my tv doesn’t work

my sky glass tv microphone doesn't work it never has I can't speak to the tv it works on the remote but not on tv 

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This message was authored by mikealanr This message was authored by: mikealanr

Re: My microphone on my tv doesn’t work

Posted by a Superuser, not a Sky employee. Find out more

Hi @K_25 

 

Is it enabled? Press the three dots on you remote and scroll to the right, if 'Mic On' is displayed it should respond to 'hello sky' commands.

 

https://www.sky.com/help/articles/voice-control-sky-glass

 

If it's not working you will have to call sky to get a replacement, as we are customers like you on the forum. 

 

MikeAlanR

 

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65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
K_25
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This message was authored by K_25 This message was authored by: K_25

Re: My microphone on my tv doesn’t work I’ve press the on birrron reset the remote and still nothing

I've tried the button still nothing and I've also reset remote and norhing

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