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Discussion topic: My Skyglass is just showing a blank blue screen

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This message was authored by James+Sutcliffe This message was authored by: James+Sutcliffe

My Skyglass is just showing a blank blue screen

We've turned on the sky Glass and it's coming up. Please wait for signal on the homepage. Click on the channel you want get the same message. Please wait for signal finally goes into just a blank blue screen

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This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: My Skyglass is just showing a blank blue screen

Posted by a Superuser, not a Sky employee. Find out more

@James+Sutcliffe reboot your TV by turning it off at the plug for a few minutes and see if that helps.



Sky Stream user. Former Sky+ HD and Sky Broadband customer
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NOT a Sky Employee

This message was authored by mikealanr This message was authored by: mikealanr

Re: My Skyglass is just showing a blank blue screen

Posted by a Superuser, not a Sky employee. Find out more

hi @James+Sutcliffe 

 

Have you tried powering off at the wall for a few minutes and then back on again?

 

MikeAlanR

————
65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and BT FTTP 900 (circa 1.2 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.
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