This discussion topic has been answered Discussion topic: Mr
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Message posted on 06 Sep 2025 12:59 PM
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When did my contract start for sky glass
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Message posted on 07 Sep 2025 10:54 AM
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@Lenroberts I've added your most recent post to the thread you created yesterday.
There's no point asking the same question and expecting a different answer.
if it's still not clear to you - we're customers here. We don't know when your contract starts or ends. You'll need to contact Sky to find out, if you can't find the details in your Sky account.
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Message posted on 06 Sep 2025 01:09 PM
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Re: Mr
@Lenroberts No one here can tell you, you should be abe to see this within the Sky messaging area of your Sky account
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 06 Sep 2025 04:41 PM
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Re: Mr
Waiting for reply on when my contract for sky glass when it started
Message posted on 06 Sep 2025 04:48 PM
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Re: Mr
@Lenroberts did you read the reply to your first post? The answer hasn't changed.
Message posted on 06 Sep 2025 10:16 PM
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Re: Mr
It should start as soon as you activate the tv on your sky account, if you mean your subscription on the sky glass, and if you brought the the tv on a 24 month or 48 months contract you can find all this information by logging it to your my app and looking at your bills, also if you have switched from sky q to sky glass you will have two bills to pay, your last sky q bill and your first sky glass tv/ what ever you have subscribed to
Message posted on 07 Sep 2025 02:06 AM
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Contract
I would like to know when my skybq finished and sky glass started
Message posted on 07 Sep 2025 08:23 AM
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Re: Mr
@Lenroberts wrote:Waiting for reply on when my contract for sky glass when it started
Presumably when you purchased your tv @Lenroberts no one here would know that information
Message posted on 07 Sep 2025 08:24 AM
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Re: Contract
@Lenroberts wrote:I would like to know when my skybq finished and sky glass started
If you check your Sky Online account then it will tell you. No one here can give you that information @Lenroberts
Message posted on 07 Sep 2025 09:44 AM - last edited: 07 Sep 2025 09:45 AM
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Re: Mr
Note that for most users the content subscription will have either an 18 or 24 month minimum term (12 months in RoI) but the loan repayment period will be 48 months.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 07 Sep 2025 10:54 AM
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@Lenroberts I've added your most recent post to the thread you created yesterday.
There's no point asking the same question and expecting a different answer.
if it's still not clear to you - we're customers here. We don't know when your contract starts or ends. You'll need to contact Sky to find out, if you can't find the details in your Sky account.
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