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Discussion topic: Moto Gp not recording all programs

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Avatar for Phil552
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This message was authored by: Phil552

Message posted on ‎15 Nov 2025 09:23 PM

Moto Gp not recording all programs

When recording Moto Gp or any programs on TNT sport not getting all programs selected set to watch last round of moto gp valencia got to moto gp qualifying next program should have been the sprint race even though it was set to record when I came to watch it it had disappeared this has happened several times throughout the year this is on my sky glass is there some kind of issue,Bot very impressed 

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Avatar for mikealanr
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This message was authored by: mikealanr

Message posted on ‎15 Nov 2025 09:47 PM

Re: Moto Gp not recording all programs

Posted by a Superuser, not a Sky employee. Find out more

Hi @Phil552 

 

The issue could be with the meta data provided by TNT to sky. Remember there is no local recording on Glass or Stream. Is the expected content available on the Discovery Plus app?

 

The best course of action with these types of issue is to report it to Skys viewer relations. Their email address is viewerr@sky.uk. we are fellow customers here on the community.

 

MikeAlanR

---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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