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Discussion topic: MUTV existing subscription

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This message was authored by Smilicricket69 This message was authored by: Smilicricket69

MUTV existing subscription

Hi,

 

My question is as an existing MUTV.com subscriber via the MUTV website, how can I watch the newly launched MUTV channel on Sky glass?

 

When I upgraded to Glass, I obviously stopped my previous subscription with Sky Q and then took out an annual membership of MUTV through their website and watch it via the app. I watch it currently on Sky Glass via Google TV.

 

I surely don't have to take out another subscription with Sky in order to watch it on channel 422 but how can I use my existing subscription to watch via the channel guide?


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This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith Answer

Re: MUTV existing subscription

Posted by a Superuser, not a Sky employee. Find out more

Yes you have to subscribe via Sky in order to watch the channel streamed via the Sky platform.

Sky Stream and Sky Broadband customer

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This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith Answer

Re: MUTV existing subscription

Posted by a Superuser, not a Sky employee. Find out more

Yes you have to subscribe via Sky in order to watch the channel streamed via the Sky platform.

Sky Stream and Sky Broadband customer

Please LIKE any responses you found helpful

Please mark a response as an ANSWER if it has solved your query/issue


Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
If you would like to post a “Send Your Thanks to Sky” message please click Here
Smilicricket69
Topic Author
This message was authored by Smilicricket69 This message was authored by: Smilicricket69

Re: MUTV existing subscription

Thanks for that, I'll continue as I am. Hopefully the MUTV app to the app rail soon 🤞

This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: MUTV existing subscription

Posted by a Superuser, not a Sky employee. Find out more

Seeing how the channel is live via the EPG I'd be very surprised if they launched the app on the Sky streaming platform.

 

The app would require a lot more support from the team at MUTV as they would neee to support it themselves on the platform, and development costs would likely not be worth it as they would need to make sure the app works on the Sky stream operating system.

Sky Stream and Sky Broadband customer

Please LIKE any responses you found helpful

Please mark a response as an ANSWER if it has solved your query/issue


Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
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This message was authored by Sors This message was authored by: Sors

Re: MUTV existing subscription

How do I cancel MUTV .it said I can do it online I can't see where I can do this 

Smilicricket69
Topic Author
This message was authored by Smilicricket69 This message was authored by: Smilicricket69

Re: MUTV existing subscription

So you log into your mysky account online and go to "Manage Content Packs" under "Your Products" tab. Your MUTV subscription should show there as "Already Yours" in green. Tap that and it should then give you a "Remove MUTV" tab, tap that to cancel.

This message was authored by Sors This message was authored by: Sors

Re: MUTV existing subscription

No it's hasn't shown up yet .does it take it's time showing up on my sky 

This message was authored by Maccydeer This message was authored by: Maccydeer

Re: MUTV existing subscription

I already subscribe to MUTV through Amazon for £29 a year. 

Buggered if I'm paying Sky £7 a month! 

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