Discussion topic: Loss of wifi

This message was authored by: Annamae · ‎14 Dec 2023

Does anyone know how to contact someone to speak to at sky regarding wifi and broadband, since 5 o'clock today it's been going off, I have done everything you are told to do. My sky signal checkers says there isn't any service at this address, then it says that it is a good signal when everything isn't working. Would be grateful for a sky engineer number to call for help ME1 area TIA

This message was authored by: mikealanr · ‎14 Dec 2023

Hi @Annamae

We are all customers here. You will need to contact sky customer service.

The forum won't allow us to post numbers. See here: https://www.sky.com/help/home/broadband/connecting-to-my-broadband/trouble-connecting/browsing-websi...

Click next through untill theast step and then click, Yes I still need help. You should then be provided with contact details for Sky.

MikeAlanR

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65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.

This message was authored by: Annamae · ‎14 Dec 2023

@mikealanr thank you for your help, really appreciated

Discussion topic: Loss of wifi

Loss of wifi

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Re: Loss of wifi

Re: Loss of wifi

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